During the Build-Up and Wet Season the additional cloud cover may impact Moodle performance access via Stars IDL link where latency issues are experienced in the following areas:-
- Logging on
- Navigating through the pages
- Open word and excel documents
- Open PDF documents
- Loading ourcourses
- Viewing videos
- Open embedded YouTube videos
- Open PowerPoint
- Open webpages
If additional issues are experienced outside of what is outlined above please call the DET Service Desk 1800 756 657 for assistance.
Thank you.