During the Build-Up and Wet Season the additional cloud cover may impact Moodle performance access via Stars IDL link where latency issues are experienced in the following areas:-

• Logging on
• Navigating through the pages
• Open word and excel documents
• Open PDF documents
• Loading ourcourses
• Viewing videos
• Open embedded YouTube videos
• Open PowerPoint
• Open webpages

If additional issues are experienced outside of what is outlined above please call the DET Service Desk 1800 756 657 for assistance.

Thank you.